My Place Hotels Revolutionize Guest Experience with Grubhub Partnership

My Place Hotels of America has joined forces with Grubhub, a premier online food ordering and delivery platform, to enhance the dining experience for guests across its hotel chain.

In a strategic move to cater to travelers' cravings for convenience and variety, My Place Hotels now offer seamless access to Grubhub's extensive network of over 365,000 restaurants and convenience stores. Through this partnership, guests can indulge in their favorite meals delivered directly to their hotel rooms, with zero delivery fees on eligible orders.

Through the integration of geolocation technology and QR codes strategically placed around each property, My Place Hotels ensures a hassle-free ordering process for guests. By simply scanning the code or utilizing geolocation services, patrons are seamlessly redirected to the Grubhub Marketplace, where they can explore a plethora of dining options.

Affiliated guests who utilize their hotel's partnership with Grubhub are rewarded with a complimentary one-month subscription to Grubhub+, the platform's loyalty program. This membership grants users access to unlimited free deliveries on orders exceeding $12, further enhancing the overall guest experience.

Matt Campbell, the COO of My Place Hotels of America, underscores the significance of this collaboration in meeting evolving guest demands. He emphasizes the importance of convenience in the hospitality industry's pursuit of customer satisfaction.

Rob DelaCruz, Vice President and General Manager of Onsite Hospitality at Grubhub, echoes Campbell's sentiments, highlighting the partnership's role in simplifying dining experiences for travelers. DelaCruz emphasizes the value of providing guests with effortless access to quality meals during their hotel stays.

My Place Hotels' commitment to guest convenience is further exemplified by its provision of fully equipped kitchens in every room. This long standing amenity allows guests to store and reheat leftovers, aligning with the brand's dedication to enriching the overall stay experience.

In summary, the collaboration between My Place Hotels and Grubhub represents a significant step forward in redefining the guest experience within the hospitality industry. By seamlessly integrating technology and convenience, both parties aim to exceed customer expectations and set new standards for excellence in service delivery.

Photo: PRNewswire